Marketing Support

Local marketing teams are dedicated to bringing additional marketing services and support to Miyowa customers, including local content management, user experience enhancements and co-marketing programs. All programs are fuelled by market studies and monthly end-user focus groups that provide real knowledge on usage and demand evolutions.

The reporting module is the front-end of Miyowa's monitoring module. It allows access to technical and customer usage statistics (downloads Windows Live transactions such as login/logout).

Consisting of pre-defined report templates that are fully customisable to suit our customer requirements. These templates have been designed to efficiently and quickly gather relevant information from the underlying database and display meaningful reports for further analysis. Fully configurable, the reports can be accessed on-demand or can be generated on a regular basis.

Miyowa's account managers are dedicated to understanding end-users behaviour and manage campaigns to increase both ARPU and Customer Life Time Value.

• Manage download WAP and web sites
• Monitor and moderate services
• Ensure customer care
• Set up and follow marketing campaigns with wireless carriers and brands
• Follow-up traffic and manage usage dashboards
• Provide monthly reportings and KPIS